We're here to help you get the most out of Kynso.
If you're experiencing an issue with the app, have a billing question, or just want to request a new feature, the fastest way to reach us is via email.
If you subscribed via the website: You can manage or cancel your subscription at any time by navigating to Settings > Upgrade to Pro and clicking the subscription portal link.
If you subscribed via the iOS App Store: You must cancel your subscription through your iPhone's Apple ID Settings. Go to Settings App > Apple ID > Subscriptions.
If you subscribed via Google Play: You must cancel through the Google Play Store app. Go to Profile Profile > Payments & subscriptions.
You can permanently delete your account and all associated data directly from within the app. Just open the Sidebar, click on Settings, and click the red Delete Account button.
When you upgrade to Pro natively on an iOS or Android device, the purchase is tied directly to your Kynso account. Sometimes the sync takes a moment. Just pull down on the Daily Log to refresh your data, or press the "Restore Purchases" button if prompted.
Kynso Pro can connect to AI apps that support MCP. See the step-by-step guide: kynso.app/connect.
If the app crashes or something isn't working right, please email us with the following details so we can fix it quickly: